Shipping & Returns
Last updated October 10, 2026
Everything in the Theology Made shop, from art prints to tees and mugs, is printed on demand for you by our fulfillment partner. That keeps waste down and lets us offer more designs, and it also shapes how shipping and returns work. If anything here is unclear, or something goes wrong with an order, email hello@theologymade.com and we will help.
Production and shipping
- Production. Most items are printed and packed within 2 to 7 business days of your order.
- Delivery. After production your order ships with tracking. The shipping options, costs and estimated delivery times for your address are shown at checkout before you pay.
- Tracking. We email you a tracking link as soon as your order ships.
- Multiple items. Items in one order can be made at different print facilities, so they may arrive in separate packages on different days.
- International orders. If you live outside the United States, your country may charge import duties or taxes on delivery. Those charges are set by your local customs office and are the responsibility of the person receiving the order.
Delivery estimates come from the carrier and are not guaranteed, especially during holidays and busy seasons.
Damaged, defective or wrong items
If your order arrives damaged, misprinted, defective or is not what you ordered, we will replace it or refund you at no cost to you. Email hello@theologymade.com within 30 days of delivery with your order number and a photo showing the problem. You do not need to send the item back unless we ask you to.
Returns and exchanges
Because each item is printed just for you, we are not able to accept returns or exchanges for a change of mind or the wrong size. Please check the size chart on each product page before ordering. If you are unsure which size to choose, email us first and we will gladly help.
Lost packages and address problems
If your tracking shows no movement for more than 10 business days, or a package is marked delivered but has not arrived, email us and we will work with the carrier to find it, or replace it. Please double check your shipping address at checkout. If an order is returned to us because the address was incorrect or incomplete, we can reship it once you have paid the cost of shipping again.
Cancelling or changing an order
Orders move into production quickly. If you need to cancel or change an order, email us as soon as possible. If it has not yet gone to print we will cancel or update it, and if it has, we will let you know.
Refunds
Approved refunds are made to your original payment method. Once we issue a refund it usually appears on your statement within 5 to 10 business days, depending on your bank.
Courses and digital products
Online courses and workshops are sold through Kajabi, and the refund terms shown at that checkout apply to them. If you have a question about a course purchase, email hello@theologymade.com.
See also our Terms and Conditions and Privacy Policy.
